Introduction
Some workflow tasks have to be finished in a certain time. If the actual responsible user is absent the task has to be done by another user to ensure the prompt handling. Therefore users can define substitutes in IYOPRO.
Conceptual Overview
Users can individually define substitutes for their workflow tasks. Those substitutes will be able to complete tasks during the absence of the actual responsible person.
Use this to define a standard substitute for all the tasks of a user in a certain team or a specific task
Use this to set a user absent for a defined period of time
The substitute options can be found in the Repository and IYOPRO Portal beneath the Workflow node.